Teams/Delivery
Delivery managers
Every Girmairi team includes a delivery manager — the person who keeps your seats healthy and keeps you informed. They work beside your engineers in our Dhaka office, and they're included in the flat monthly rate, on one US contract.
monthly report · your team
- Delivery summaryReviewed
- AttendanceReviewed
- CommunicationReviewed
Your delivery manager’s note, in plain words — what shipped, what’s next, what needs you.
Standup
done today
Summary
sent friday
Escalations
none open
The layer that keeps remote from feeling remote.
A good team can still fail quietly — a blocker nobody raises, a seat that drifts, a status update that never comes. The delivery manager exists so none of that reaches you as a surprise. They run the team day to day; you get the output and the honest picture.
Daily rhythm
Standups run on time, notes get written, and the team starts each day knowing what matters. Cadence is the DM's job, not yours.
Blockers & escalation
Small problems get solved in Dhaka. Anything that needs you gets raised straight away — not buried until the next report.
Performance reviews
Every seat gets reviewed regularly. A dip gets a conversation early, while it's still easy to fix.
Client communication
One person owns keeping you informed, in plain words. You never chase for status.
Replacement calls
If a seat isn't working, the DM says so first — and starts the replacement from our pipeline before it costs you a sprint.
The cadence.
You should never have to ask how things are going. This is the rhythm every account runs on, from day one.
| Cadence | What you get | Where |
|---|---|---|
| Daily | Standup notes — what moved, what's blocked | Slack or email, your choice |
| Weekly | A short summary of the week, in plain words | Email, end of week |
| Monthly | The full report — delivery, attendance, communication | Email, with a call if you want one |
| Quarterly | A review of the team itself — keep, change, grow | A scheduled call |
| On incident | Escalation straight to you, the moment it's real | Direct message or call |
| Anytime | Answers. Your DM is a message away | Slack, email, or a quick call |
Credentials & signals.
Certifications aren't how we vet — our pipeline is. But most of our delivery managers started as engineers, and these are the credentials and signals we look for. Behind them sits the same talent pool that staffs our teams: BUET, University of Dhaka, NSU and others, and a strong competitive-programming culture.
| Credential or signal | Source | What it signals |
|---|---|---|
| PMP | Project Management Institute | Formal project-management depth |
| PMI-ACP | Project Management Institute | Certified agile practice |
| CSM — Certified ScrumMaster | Scrum Alliance | Running agile ceremonies well |
| PSM — Professional Scrum Master | Scrum.org | Scrum applied with rigor |
| Engineering background | BUET, University of Dhaka, NSU and others | They can read the work they manage |
| English fluency | Assessed in our own pipeline | Clear written and spoken updates |
How we develop a delivery manager.
We don’t hire project managers off the shelf. Our DMs come up through engineering, then earn the account — five stages before one runs a team of yours.
- 1Hired as engineers first
- 2Client-communication training
- 3Girmairi reporting standards
- 4Shadowing a senior DM on live accounts
- 5Ownership of their own accounts
Our office in Dhaka — where your team sits. Real photos, real people.
Frequently asked questions
A delivery manager runs the day-to-day operations of a software team: daily standups, progress reporting, escalation, and performance management. At Girmairi, every team includes a delivery manager who works beside the engineers in the managed Dhaka office and keeps the client informed on a fixed cadence.
A named delivery manager does. They run the team's daily rhythm on site in Girmairi's Dhaka office — standups, blockers, reporting, and reviews — so the client gets the output and a clear picture without running the team themselves.
No. You set the direction and priorities; the delivery manager handles the day-to-day management — standups, notes, summaries, and performance. You never have to chase for status, because updates arrive on a fixed schedule.
No. Delivery management is included with every seat at no extra charge — it is part of the flat monthly rate, billed monthly in advance in USD under one contract with Girmairi LLC, a US company.
On a fixed cadence: daily standup notes, a weekly summary, a monthly report, and a quarterly review. For anything that can't wait, escalation goes to a named delivery manager rather than a shared inbox.
Escalation goes to a named delivery manager — a specific person accountable for your team, not a ticket queue. And if an engineer isn't the right fit, the replacement guarantee applies and Girmairi replaces them.
Girmairi does. Performance reviews are run by Girmairi as part of delivery management, covering every engineer on the team. The engineers are full-time and work from Girmairi's managed office in Dhaka, so reviews happen where the work happens.
Yes. Every client company gets one hour per month with Girmairi's founder — a working CTO — included. The delivery manager covers execution and communication; the founder hour is there for higher-level technical questions.
Delivery management is included in every seat.
No extra line item. Same flat monthly rate, same includes — office, equipment, HR, management, replacement guarantee.